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If you’ve read any post on our Unruhly Blog, you know where our Unruh Furniture process begins: the showroom. There are a few reasons our business model is bent on this as a first step, but at the core . . . it’s personal. Like you, our team has experienced the typical furniture-buying process. And we all have stories we’d rather forget. Stories from furniture stores that came across cold and impersonal. Stories that ended with furniture we didn’t ask for or expect. Part of this reason is why we started Unruh in the first place.
And when we did, Sam Unruh knew the experience, from start to finish, would be personal. The result is not just a high-quality product for you and your family to enjoy for years to come. The final result is new furniture + lifelong relationships. Once you’re in our Unruh family, we make it know you’re family for life. Some of our favorite reviews are from kind individuals who express interest in more Unruh furniture in the future. We like to think their pending return goes beyond our product, and means they feel safe and able to approach anyone from our team at all times.
Members of Our Family
“I was very impressed with the entire process. The showroom tour experience was very helpful and interesting. I found everyone to be kind and genuinely interested in providing a wonderful, high-quality piece of furniture for my family. The delivery team was courteous and respectful of my home. I would recommend Unruh to anyone without hesitation and I look forward to doing business with them again in the future.” -Valerie Collom
“The guys delivered my new hutch just a little while ago and it is perfect. It is just what I had envisioned. I wish I needed more furniture because I would love to work with you again on another handcrafted masterpiece. Thank you so much! And special thanks to your delivery crew today for their hard work and managing to get the hutch in and in place without having to raise the ceiling or remove a light fixture. They were terrific!” -Mark Hays
Four Steps to Success
The best way to experience our showroom is live and in-person! But we understand you might have some questions beforehand. In an effort to answer some of your first thoughts and questions, here are four main steps to keep in mind before an Unruh showroom experience of your own.
Showroom appointments typically last 30-45 minutes for you convenience. Although we normally hit it off with many customers (and could probably talk for hours!) We more than anything want to honor and respect your time. And our time together is anything but a “rush” as we zero in on your need(s) with focus and detail.
What to Bring
Other than the most important thing – yourself – it’s helpful to bring room measurements and floor plans so that we can hone in on the specific size of your furniture. In addition, feel free to bring any finish or fabric options from your home – anything that might help us determine the best wood option for your furniture and home.
Can’t Rush Perfection
We know . . . it’s cliche. However, we know you have an alternative option: another furniture store you could visit and walk away with furniture on the same day. But we are firm believers in delayed gratification. Especially if it means furniture you receive for a lifetime! From the day you book an order to the day it’s ready for delivery/pickup you are looking at 10 – 12 weeks. And of course you are always welcome to check in with us on the status and timing of your order. And if you’re in a big hurry make sure to ask about our Rush Fee.
This is the last step of our Unruh showroom process. And it’s arguably the most important. You and your family worked extremely hard to save up for quality furniture. You deserve this! More importantly, we hope you view or furniture as more than “filler” in your home. This is a happy addition meant to give life to any room. Whether it’s a dresser or bookcase; king bedroom set or tv console . . . Unruh has you covered from showroom to your room.