What a great company....from start to finish! We loved our visit to the showroom. You need to make an appointment but it is totally worth it as you get personalized, one-on-one attention. We were able to say exactly what we wanted in our piece (a desk) and we were 110% satisfied! Communication was excellent! We needed to make a few changes/additions to our piece and they accommodated all of them. They provided a date that the piece would be complete and it was delivered on that date. The delivery was smooth and professional. This is a wonderful company that we highly recommend! The craftsmanship is amazing! You will not be disappointed!