UNRUH REPAIR POLICY


We stand behind everything we build and sell. If at any time you have an issue with your furniture, whether it’s our fault, your fault, your kid’s fault, or your dog’s fault, we will fix it at no labor or material cost. Upon delivery, we ask our customers to inspect their pieces to ensure they are just right. If any deformities or problems are found at that point, we are happy to take the order back to our shop for free and re-deliver it back out, as soon as possible, at no additional delivery cost. In the event a repair is needed after delivery, and if our customers have already signed off on their furniture, here is a description of what that looks like:




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WE PICK UP FROM YOU

If you are within 45 miles of our shop then we can pick up your piece and deliver it back out to you for $125 each way ($250 total), which is half the cost of our standard delivery rate of $249 each way.

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YOU BRING IT TO US

If you prefer to pass on the delivery fee, you are welcome to bring your furniture in to us yourself and we will promptly perform whatever repair is needed at no cost whatsoever.

DO YOU HAVE AN ISSUE?

 

If you have a problem with your furniture then we would love to know about it so that we can start the process of getting it fixed. Please fill out the below form to get started.