“Caring for customers is a difficult and rewarding task. We get that here. And we want to come alongside you as you take care of your clients.”
-Sam Unruh, owner
We would love to meet with you.
Before you send any clients our way, we would first love to meet with you in person. We have an amazing showroom located inside a 100 year old church that is worth the visit. We can walk you through what you’re clients experience will look like with us, and get you all signed up for our Designer Program.
Unruh Designer Program Q & A
What is your designer program?
Our Designer Program is two-fold: (1) we have a lot of customers who come to us on their own but express an interest in working with a professional designer to help them with their project. We do not offer any in-home design services so we prefer to refer those customers over to someone in our Designer Program. (2) We also give a thank-you kickback for every order one of your client places. All you have to do is either come with your client for their showroom appointment or shoot us an email saying you referred someone over and if they place an order we will send you a check for 5% of their order.
Do I need to come with my client for their showroom meeting?
Only if you find it helpful. We have around 30 showroom visits every week and we put a tremendous amount of time, attention, and care into the way we meet with customers in our showroom. You can feel absolutely safe sending your clients on their own, or if you feel like it would be more helpful to come too then we would love to have you both.
How does the Unruh Furniture buying process work?
We book all of our orders on an easy $199 deposit and the balance isn’t due until we deliver their order. Once our customer’s book, they have 7 days to make any changes to their order before we start construction on their furniture. Booking with a deposit immediately places their order on our schedule so they will receive their furniture faster, and it also allows a week for any changes. And if they walk out with buyers remorse, they are welcome to cancel any part of their order within that 7-day window and we’ll refund their deposit.
What does your Warranty look like?
We take great pride in everything we make here at Unruh Furniture. The quality and craftsmanship of our work is something we take great pride in, and we stand behind everything we sell. If your clients have any problems with their furniture at any time, whether it’s our fault, their fault, or their dog’s fault we will take care of it at no cost. And that offer will never expire. If you want to read a little more about our warranty you can Click Here.
Join Our Designer Program Here
Joining our Designer Program is easy! Just fill out the form below and we will add you to our database so that you can start getting 5% back. We then personally reach out to you to see if you have any other questions we can answer about our company or this program.